Customer Support Channels
A 1–hour Response Guarantee
Offering top notch support on time is our main priority, so we support each web hosting service plan with a 1–hour ticket solution guarantee. The moment you fill in a ticket or post an email, our customer tech support crew will do their best to generate the most acceptable solution to your problem and to offer advice quickly.
A Top–quality Support Service
You could write to us 24x7x365 with any query you might have in connection with EFCT.com’s offerings. We have consultants present continuously to provide help when required. You can use the ticketing system or post a message any time, or grab the telephone or use the live chat through business hours.
An Intuitive Help Section
If you want help while operating within the Control Panel, you can always just click the Help control key and find your issue in the selection of articles or blog posts that will appear. We have also turned almost all posts into videos. The catalogue of videos will load if you select the Videos press button present on the top right.