Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Guarantee

  • Our group of qualified professionals will try their best to reply to your assistance tickets within approximately 1 hour. If, however, the issue you have come across needs the help of our Administrators’ =Department,= we are going to address the ticket to the technician in charge and will submit a comment to notify you.

  • Top quality support service
  • Qualified Customer Assist Service

  • Our tech help Dept will be working for you 24/7 to to attend to all help demand tickets that you send to us. We offer customer assistance for all apps that are installed in advance on your server. These include our custom developed Website Control Panel, the selected OS plus the server admin panel (with regards to the VPS type).

  • Intuitive help center
  • An Informative Help Section

  • In the Website Control Panel that comes at zero cost with your virtual server, you can easily find a practical Help section, that includes all that you should be informed about when working with your web–sites and programs. We have included a wide range of how–to reports and video training that illustrate the basic website management tasks in an easy–to–understand fashion.