Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Website Control Panel you’ll find an exhaustive Help Center section featuring multiple help articles and frequently asked questions. They are compiled by our support team of competent technicians. Simply type in your question and our intelligent platform will offer you the best possible answer.

  • Top quality support service
  • Video Tutorials

  • For people who want to discover how to handle a frequently experienced issue by watching an educational video, we’ve added a compilation of video tutorials to our Website Control Panel. All the how–to videos are very short and simple to follow. They offer visual presentations of various site administration operations.

  • Intuitive help center
  • A 1–Hour Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 help desk service and include a sixty–minute support ticket response guarantee. Our capable tech support engineers will be available to you 24–7–365 and will settle any issue that you could chance upon within less than one hour after the helpdesk ticket submission. In most cases, an answer will be provided to you in less than twenty minutes.