Lots of persons who start using their first web hosting account, or switch companies, frequently have questions about how certain tasks are carried out or come across complications when setting up various things, including emails, site settings, etc. This is the reason why, many web hosts have compiled documentation with standard questions and problems in order to help their clients get information swiftly and seamlessly. As a result, the support staff members can focus on actual issues that given clients may be facing, because the solution for the smaller things will already be available on the World Wide Web and customers will be able to easily deal with them without touching base with the support team. Having in-depth documentation is extremely important, especially for new users with zero experience, as the hosting service involves a large amount of functions and lots of individuals can become perplexed about what to do. A good information repository can both help you do the things that you wish and find out how the hosting service functions as a whole.
Extensive Online Documentation in Web Hosting
If you’ve purchased your very first web hosting plan through our company or have moved your website over to us, you’ll become accustomed to our platform and our custom Hepsia Control Panel in a jiffy due to the fact that we have compiled a detailed online knowledge base where you can find all the information that you’ll ever need – both general info regarding the hosting service as a whole and more concrete info about the separate functions that you can make use of and the challenges that you can come across. The articles themselves are available in two locations. The full article archive can be accessed through the Help section of the Control Panel. You can find relevant articles about the different features in each and every Control Panel section too. You can become aware of how to accomplish pretty much everything, from creating an .htaccess configuration file to managing a mailing list, and all the articles feature in-depth instructions, so you won’t ever become disoriented because of an ambiguous text. Needless to say, in case you bump into a more specific obstacle and you do not find anything about it in our knowledge base, you can touch base with our client support team members 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated servers, will allow you to access the exhaustive online documentation that we’ve compiled for you. The articles feature generic info on our hosting services, how-to guides about the separate features that you can use, together with troubleshooting instructions that can help you rectify common issues that you might run into. The topics that we have covered encompass just about everything, from easy things such as how to host a brand-new domain in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right-hand side of the page that you’re on, whilst the whole article collection is accessible through the all-encompassing Help section.