Have questions? Call now!(ID:256919)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A popup will appear. It includes in-depth info about all the operations that you can carry out on that particular page. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a huge assortment of how-to videos explaining how to use our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly become familiar with our Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you searching for, take a glance at our comprehensive FAQ database, which contains questions asked by real clients and provides practical solutions. We frequently update our Frequently Asked Questions section with new articles in order to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ section either, you can contact our excellent team of tech support engineers available 24x7 and eager to help you with any question. Each support ticket you submit will be answered in less than one hour (the average support ticket response time is only twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 256919

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com